IO2 - Training Course
The transversal training module “Soft key-competences in hospitality sector” is designed to develop apprentices’ transversal competences, to improve their adaptation to the new job, by helping the learner understand how he/she can perform on-the-job-learning in a company setting, parallel to business procedures, and to be proactive in his/her training pathway.
The course is focusing on six soft skills:
- Efficiency and Management of Time
- Creativity and Problem Solving
- Interpersonal Communication and Empathy
- Leadership and Teamwork
- Stress Management
- Digital competences
Every module gives apprentices the opportunity to extensively develop these kinds of skills with short theoretical inputs combined with practical examples of the hospitality area.